End-to-End (E2E) Distribution Excellence Quality & Compliance (Q&C) Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Quality

Job Sub Function

Business Process Quality

Job Category

Professional

All Job Posting Locations

Coppell, Texas, United States of America, Irving, Texas, United States of America

Job Description

Johnson & Johnson is recruiting for an End-to-End (E2E) Distribution Excellence Quality & Compliance (Q&C) Lead to be located in either Coppell, Texas or Irving, Texas.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The End-to-End (E2E) Distribution Excellence Quality & Compliance (Q&C) Lead supports the identification, development and execution of end-to-end quality and compliance programs at the major MedTech distribution hubs. This role drives priorities from strategy through implementation by partnering closely with Distribution Hubs, Supply Chain, IT, Finance, Commercial, Transportation, and other collaborators to align work, remove barriers, and deliver distribution excellence outcomes.

This role exists to provide dedicated execution leadership for end-to-end quality and compliance priorities that require cross-site and cross-functional coordination, clear ownership, rapid issue resolution, and consistent follow-through to protect market supply, improve distribution reliability, and support service to customers and patients across all product platforms managed in the main distribution hubs. Supports all MedTech businesses.

The role reports directly into the Q&C E2E Distribution Excellence Director.

You will be responsible for

In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

• Lead and implement improvement initiatives and programs that improve quality, compliance, operations, cost, service, and supply continuity, with clear achievements, owners, and performance measures.

• Support a structured governance to advance program execution, support portfolio reviews, prioritize risks, resolve issues, and enable timely leadership decisions to ensure execution subject area across scope, schedule, cost, and quality.

• Develop or support cases for improvement initiatives; track delivery progress, lead risks and dependencies, and ensure completion within defined scope, timing, budget, and quality expectations.

• Support cross-site/functional collaborator alignment to accelerate delivery, remove barriers, resolve execution gaps, ensuring priorities are coordinated across sites, Quality, Supply Chain, and project teams.

• Own resolution management for events that may impact site operations, market supply, customer service, product availability, quality, or compliance by coordinating issue, driving containment follow-up, aligning root cause actions, tracking closure, and communicating status to collaborators.

• Lead or support deployment and implementation of selected quality programs.

• Analyze end-to-end performance to recommend and implement improvement initiatives.

• Knowledge of project management and execution, risk management, root cause analysis, corrective action, and process improvement methodologies; required.

• Design, develop, deliver and sustain data-driven process improvements, digital tools, automated solutions, reports, and dashboards that improve visibility, strengthen execution, support business requirements, and communicate findings to collaborators.

• Provide analytics and insights to support recommendations, cases, and execution plans, including investment trade-off analysis, value realization tracking, service and compliance metrics, and portfolio performance insights.

• Enables clarity through clear, data-driven reporting and insights.

• Responsible for escalating business-related issues or opportunities to next management level.

• Support internal and external audits as needed.

• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. Performs other duties assigned as needed

Qualifications/Requirements

• Bachelor’s or equivalent degree in Engineering, Supply Chain, Operations, Information Technology, Data Science or, or a related technical field.

• Minimum 4 years of experience in Quality, Engineering, or Compliance within a regulated industry (e.g., medical devices, pharmaceuticals, healthcare).

• Working knowledge of quality management systems and applicable regulatory standards, including FDA 21 CFR Part 820, ISO 13485, and related global requirements.

• Strong communication, collaboration, decision-making, analytical thinking, problem-solving, prioritization, and collaborator management and alignment and influencing skills.

• Cross-functional team leadership.

• Ability to work independently with minimal supervision.

Preferred

• Experience developing data visualization and reporting tools (e.g., Power BI, Tableau).

• Lean, six sigma and process excellence tools/methodologies.

• Proficiency with Microsoft Office tools required; experience with ERP systems (e.g., SAP, JDE), warehouse management systems, Minitab, Microsoft Project, or quality management platforms.

• Ability to perform duties in accordance with policies and procedures and in to comply civil rights requirements.

Other

• Proficiency (oral & written) in the English language is required.

• 20% Domestic Travel percentage is required.

• This role is eligible for immigration sponsorship and relocation support, if required, in accordance with Johnson & Johnson policies and local legal requirements.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills

Business Process Management (BPM), Business Requirements Analysis, Business Savvy, Coaching, Communication, Compliance Management, Cross-Functional Collaboration, Data Savvy, Fact-Based Decision Making, ISO 9001, Leverages Information, Operational Excellence, Problem Solving, Process Optimization, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Standard Operating Procedure (SOP)