Operational Support Specialist I

Job Description

• Communicate effectively internally and externally

• Work cooperatively

• Direct sample flow and preparation in an efficient manner

• Ensure accurate and efficient execution of written protocols

• Pleasant and friendly demeanor.

• Ability to multi-task

• Ability to follow directions

• Receive, prepare, categorize and organize incoming samples for entry

• Register samples, label, proof, divide and deliver to labs

• Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate

• Participate in ensuring prioritization of sample registration

• Prepare, distribute, and retain Sample Entry Reports appropriately

• Update sample data and issue revised Sample Entry Reports where changes are needed

• Assist to deliver consumables to labs

• Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested

• Answer and direct phone calls

• Mail final official EBDI testing certificates

• Effectively communicate personnel issues to Group Lead

• Participate in maintaining ISO documentation

• Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans

• Maintain confidentiality regarding customer, samples, and employee information

• Cross train/work in labs on an as needed basis

• Assistance in seed disposal event disposal of retain samples and waste

Qualifications

• Associates degree in administrative or related field preferred.

• The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.

• Be a highly energetic, innovative, creative, people person.

• Effective communicator and ability to cross train in lab areas.

• Excellent verbal and written communication skills.

• High attention to detail.

• Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point

Additional Information

What We Offer

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.